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FAQ- Pump Troubleshooting 2
The pump rotates but no water comes out. The specified discharge volume is not achieved.
Below are some common causes of malfunctions and solutions.
If you are unable to resolve the problem, please contact us.
| CAUSE | Countermeasure |
| Unprimedย | To bait |
| The gate valve is closed or ajarย | Open the gate valve |
| The rotation direction is reversedย | Check the arrows and connect the wires correctly. |
| (1) The motor has a different number ofย poles. | (1) Check the nameplate and replace it with a genuine one. |
| (2) The voltage is low. | (2) Check the power supply. |
| A 60Hz pump is being operated in a 50Hz area. | Check the nameplate and replace it with a genuine one |
| The impeller is clogged with foreign matterย | Remove the foreign object |
| There is something stuck in the pipingย | Remove the foreign object |
| Foreign matter is stuck in the foot valve or strainer.ย | Remove the foreign object |
| Inhaling airย | Inspect and repair the suction pipe and shaft seal. |
| The end of the foot valve or suction pipe is not fully submerged in water. | Extend the suction pipe and submerge the end in water for at least 2D. |
| There is a leak in the discharge pipeย | Inspect and repair |
| The impeller is corrodedย | Check the liquid quality and change the ingredients |
| The impeller is worn outย | Replace the impeller |
| The liner ring is worn outย | Replace the liner ring |
| Piping loss is highย | Reconsider your plans |
| High suction lift or high discharge liftย | Reconsider your plans |
| The liquid is hot or volatile.ย | Reconsider your plans |
| Cavitation is occurringย | Consult an Expert |

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