| The motor does not turn. The motor hums but does not turn. |
FAQ – Troubleshooting 1
Below are some common causes of malfunctions and solutions.
If you are unable to resolve the problem, please contact us.
| Cause | Countermeasure |
| The motor is broken | Repairing an electric motor |
| There is a problem with the power supply | Inspect and repair |
| Rotating parts are touching, rusted or seized | Manually turn it. Reassemble it. Have it repaired at a specialized factory. |
| Foreign matter is caught in the sliding part. | Remove the foreign object |
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